BUSI 3007 Knowledge Management

1. Question: The toughest part of the KM process is:
2. Question: Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demonstrate a "quick win"?
3. Question: The stage in the life cycle of communities where needs are identified is:
4. Question: Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps does the team link their efforts to other business processes?
5. Question: According to Collison and Parcell, everyone has ____________.
6. Question: Which of the following is not a part of the holistic model?
7. Question: A measure of the success of BP Connect was:
8. Question: The stage in the life cycle of communities where connectivity is maintained is:
9. Question: Delivery networks provide:
10. Question: Enabling networks provide:
11. Question: According to Moffett, McAdam, and Parkinson (2004), technological tools that are currently classified as KM applications are:
12. Question: According to Collison and Parcell, the real learning in AAR comes when you:
13. Question: According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show?
14. Question: Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process?
15. Question: Defining communities is an important part of the knowledge sharing process. Which of the following are stewards of competencies?
16. Question: According to Collison and Parcell, a meeting where people come to share their expertise, knowledge, or insights with a team that has requested help is called ________.
17. Question: According to Collison and Parcell, the acronym AAR means:
18. Question: According to Collison and Parcell, a "river diagram" shows:
19. Question: Relationship building is a key component of knowledge sharing. It is recommended to ask people to answer which type of questions?
20. Question: A useful tool in facilitating connections is:
21. Question: According to Collison and Parcell, making connections is an important point of sharing knowledge within organizations. The recommended approach is:
22. Question: The role of a sponsor of a community is to:
23. Question: According to Moffett, McAdam, and Parkinson (2004), in today's knowledge-intensive organizations, the primary objective of ICT is to:
24. Question: According to Moffett, McAdam, and Parkinson (2004), why is the MeCTIP model beneficial to KM research?
25. Question: An approach used for deciding what knowledge to capture from an individual includes: