1.       Question: A culture in which the leadership style of the manager features ... culture characterized by participation

2.       Question: The second strongest form of leadership is leadership by example.

3.       Question: The administration of a budget is an integral part of the basic management function of coordinating.

4.       Question: To encourage a service-oriented culture, effective supervisors:

5.       Question: The fundamentals of consensus decision making do not include:.

6.       Question: The supervisor's role in working with the budget:

7.       Question: The key steps involved in addressing and solving a large problem include:

8.       Question: A run chart plots data over time, exhibiting trends, cycles, or other patterns in a process.

9.       Question: The acronym FACHE stands for:

10.   Question: A structured brainstorming will frequently include:

11.   Question: The strength of the group dynamics ... authority, responsibility, information, and resources.

12.   Question: Budget planning ordinarily starts at executive levels and trickles down, eventually reaching first-line supervisors.

13.   Question: Cost control involves reducing staff and working more efficiently with those remaining

14.   Question: "Horizontal management" is influencing people over whom one has no formal authority.

15.   Question: The finance department usually provides first-line supervisors with regular reports of expenditures against budget.

16.   Question: If you are a full-time supervisor, you are rewarded ... direction, not for the tasks you personally perform.

17.   Question: A team-reward strategy should in part be based on:

18.   Question: Nagging doubts experienced when ... in your unconscious mind.

19.   Question: Brainstorming is a freewheeling process in which ideas that arise are instantly evaluated and either scrapped or saved.

20.   Question: To be fully effective, a departmental team or work group will never recruit members from outside of the department.

21.   Question: The single significant factor that unites ... same higher authority.

22.   Question: An important objective in making any decision is to eliminate the likelihood of risk and uncertainty.

23.   Question: In everyday terms, organizational culture is simply the general perception of the way things are done at work.

24.   Question: In addition to actively leading, effective leaders are also active in developing the leadership skills of some of their employees.

25.   Question: Supervisors today have far fewer decisions to make than they did in past decades.