1. Question: Routine problems that arise on a regular basis and which can be addressed through standard responses are known as ____ decisions.

2. Question: A common mistake by managers facing crisis situations is

3. Question: _____ is a key element in decision-making under risk and uncertainty.

4. Question: In Vroom’s decision-making model, the choice among individual and team decision approaches is based on criteria that include quality requirements, availability of information, and

5. Question: _____ is the tendency to continue a previously chosen course of action even when feedback suggests that it is failing.

6. Question: _____ planning identifies alternative courses of action that can be taken if problems occur with the original plan.

7. Question: All students are expected to follow the guidelines regarding sexual harassment. This is an example of a

8. Question: The benefits of planning often include

9. Question: Qualitative approaches to forecasting include:

10. Question: The process of using external comparisons as a means of determining how your company is doing is called

11. Question: According to Hofstede’s dimensions of national cultures, _____ is the degree to which a society emphasizes short-term or long-term goals.

12. Question: The “glass ceiling” refers to

13. Question: When women work together, a subculture may form with emphasis on

14. Question: If someone commits what Hofstede calls the “ecological fallacy,” what are they likely to be doing?

15. Question: One of the reasons that it is not always easy to get members of a workforce to really respect and work well with one another is due to:

16. Question: A(n) transnational corporation is a firm that operates worldwide and is not identified with

17. Question: When a Hong Kong firm makes an agreement with the Walt Disney Company to use the Disney logo and legally make jewelry in the shape of Disney cartoon characters, Disney is engaging in a form of international business known as licensing.

18. Question: The potential loss of value of an investment in, or managerial control over, a foreign asset because of instability and political changes in a host country is referred to as political risk.

19. Question: McDonald’s has outlets in Japan. McDonald’s provides the Japanese operation with the rights to use McDonald’s name, material and processes, but the operation is owned and managed by Japanese. The Japanese operation would be considered a(n)

20. Question: Corey is an employee at Honda. He is working at a plant in Ohio assembling engines for Honda automobiles. Corey is working at a(n)