MGT 420 Topic 5 - Adaptive Practice
Course : Grand Canyon
Contributed : Anita Paudel
- $49.00
- Question: The intentional distortion of information to make it more favorable to the recipient is called
- Question: Choose your answer here
- Question: The pathway used to carry a message is called
- Question: Zach is trying to convey to his team the importance of getting project done well in advance of the deadline, and his reasoning follows a complex train of thought. His team doesn’t seem to be getting the message. What would you propose he should have done?
- Question: Which is most applicable to nonverbal communication?
- Question: Due to a server crash, email is down at MegaCorp. Unfortunately, Trayvon needs to gather his large department for an urgent meeting later that afternoon. What would you propose he do to get the message out?
- Question: What is the relationship between the importance of a message and nonverbal signals?
- Question: Which of the following statements is most accurate for effective communication strategies?
- Question: Which of the following would have high richness?
- Question: Antonetta introduced her story by saying, “Once upon a time on a cloudy day in a Western ghost town.” Golda starts her tale with “A nun walks into a biker’s bar.” Which of the following best describes the starting points of their stories?
- Question: Invoking the collective emphasizes ____ and is commonly applied in .
- Question: Efficient communication is defined as occurring at a minimum cost to the sender.
- Question: Gary trains managers in a variety of skill sets. One important lesson is to make sure a person receiving a message fully understand the intended meaning. What concept is Gary’s lesson referencing?
- Question: Olive’s manager always leaves her door open so employees can talk to her if needed. This situation is an example of which of the following?
- Question: Which of the following comments by a supervisor would be an example of descriptive feedback?
- Question: Which of the following is most applicable to the concept of attribution bias in communication?
- Question: Ella uses her lunch hour to shop online at her work station, and her manager Reginald wants this behavior to stop. He brings a printout of the company’s policy to her desk that forbids personal Internet use and copies of her purchases and says, “If you can’t manage to follow this policy, which other company policies are you not following?” What kind of feedback has Reginald given Ella?
- Question: Michelle is a new employee at Justice International. While waiting in Sheree’s office who is President of the company, Michelle knocks over a priceless vase and it shatters as it hits the floor. Sheree had told her staff that the precious vase was a gift from the Emir of Bahrain when she was studying in the Middle East. Michelle panics and rushes out of Sheree’s office and never says a word about breaking the vase. Michelle’s actions would MOST likely be an example of
- Question: Nash is a Motivational Speaker hired to hold a workshop at the Ricer Corporation to promote free flowing ideas and brainstorming. Nash encouraged the employees to be silly and to increase outlandish thoughts. He also had them dance around the room as a way to get their creativity flowing, and then had them share “craziest and most out there” ideas with their assigned groups. This type of approach is known as
- Question: Which of the following is a way that the social media revolution is a detriment in the workplace?
- Question: Total Care, Inc. has a very open culture. Top management believes in being honest and openly sharing accurate and complete information with employees. What does the top management advocate?
- Question: Lynn always tries to tell the other person how she feels about something that the person did or said. What technique is Lynn engaging in?
- Question: Harriet’s boss wants everyone to know he is in charge, so he always sits behind a huge desk during meetings. This is an example of
- Question: Which of the following behaviors is most likely displayed when a person disconfirms from a difficult conversation?
- Question: What is the expected result of communication transparency?
- Question: An effective marriage and family counselor must know how to use
- Question: When Modern Age Beverage renovated corporate headquarters, they removed cubicle walls, as well as most of the large conference rooms to make space for small team meetings. This situation is an example of which of the following?
- Question: What does it mean to be congruent in conversation?
- Question: When team members’ emotions are running high and differences prove irreconcilable, which conflict resolution approach becomes necessary?
- Question: Your business partner refuses to enter into a contract with a company where she previously worked, even though the partnership would be beneficial for the organization. Which of these statements would be the best way to probe your partner’s refusal?
- Question: Constructive feedback given to another person is called Gaetano has not yet completed his part of the project, which is now supposed to be with Kelly.
- Question: What is the driver of the conflict in this situation?
- Question: In which situation would a structural approach to conflict be MOST indicated?
- Question: Developmental feedback helps reduce
- Question: Sharon’s team members are having daily conflicts that are beginning to affect the project. How can Sharon address the conflict without making matters worse?
- Question: Steve walked away from the meeting wondering whether anyone actually heard the urgency in his message. He decided to ask another employee what the main issue was during the meeting.
- Question: What element of developmental feedback does Steve portray?
- Question: The Johari Window consists of four areas:
- Question: Structural approaches to conflict management are used when
- Question: Conflict is a(n)
- Question: Feedback orientation describes someone’s overall
- Question: What is the difference between substantive conflict and emotional conflict?
- Question: Despite repeated appeals to resolve differences and numerous meetings to hash out differences, two junior, nonessential team members still are in conflict with each other, hampering the efforts of the group as a whole. Management should MOST effectively deal with this by
- Question: As you describe your initial website proposal to your boss, he constantly looks at his watch and responds with short statements such as “Sounds great” and “I like that.” Which communication error did your boss display?
- Question: What kind of information should you add to an employee’s feedback if your main comment is “needs to be more accessible”?
- Question: Which two processes can be contrasted because they both address the root cause of conflict?
- Question: Sheila received a failing grade on her biology test Monday. She doesn’t tell her parents until Friday because she fears the repercussions and believes not telling them may give her time to raise her grade.
- Question: This is an example of ______
- Question: Van has recently mediated a dispute over rewards in his department, clarifying what is required to receive the promised bonus. This is an example of
- Question: Pretending a conflict does not exist is characteristic of
- Question: Which is true of avoidance and problem solving?
- Question: Leon is the head of the quality committee. Two of his committee members are arguing about the best way to assess quality. Leon decides to ignore them in the hope they will realize that it doesn’t really matter. This is an example of
- Question: A _____ occurs when a fundamental disagreement comes about related to ends or goals to be pursued and the method of their accomplishment.
- Question: What is the difference between substantive conflict and emotional conflict?
- Question: Which answer best describes an emotional conflict?
- Question: Throughout their careers at Design Tech, Zoe and Ethan have been placed on the same team for various projects. They have a history of arguing and taking extended time to finish work because of these disagreements. Zoe’s and Ethan’s manager has warned them that they will continue to be placed on the same teams. What advice would you give Zoe and Ethan?
- Question: Joshua and Renee often have lunch together. Today they are discussing political affiliations and discover that they have very different viewpoints. This makes Joshua angry, because he believes his political party is right. Because this is a topic Joshua is passionate about, the discussion quickly becomes heated. This situation is an example of conflict.
- Question: Select All that apply:
- Question: Astrid’s department has been having problems lately. The group has been working together for the last five years, and in that time a lot of conflicts have simmered under the surface, negatively affecting all of the group’s decisions. What is Astrid’s best option for resolving this problem?
- Question: A type of conflict that occurs because of personality differences and emotions such as anger, fear, and resentment, as well as other clashes between individuals is known as
- Question: Substantive conflict reflects
- Question: Which scenario best illustrates a substantive conflict?
- Question: Team Coco has been assigned to create a new chocolate bunny for the Easter holiday. However, bickering and disagreements have prevented the team from making any significant progress. With Easter rapidly approaching, what is the best method of conflict resolution for Team Coco?
- Question: Walter and Yolanda do not get along. Neither respects the other much, despite their being on the same team. However, they decide that, for the good of the company, they can tolerate working together. This is an example of
- Question: Dennis has requested a raise, and met with his boss privately to discuss it. His boss explained that the company cannot provide a raise at this time. If Dennis organizes a group of coworkers to push the issue with the entire group of managers, how will he change the salary negotiations, and why?
- Question: Soft bargaining occurs when agreement is reached by either one party giving in to the other or
- Question: Victoria is negotiating with a large magazine over rights for the use of her photographs. If she wants to be sure the magazine comes back to her again for more work, she should ensure that
- Question: What is “escalating commitment”?
- Question: What kind of negotiation occurs when substance issues are resolved and working relationships are maintained or improved?
- Question: Despite Penny telling George that she was willing to look at a possible restructuring of her position, George insists she won’t negotiate.
- Question: George is most likely experiencing
- Question: The three attitudinal foundations of integrative agreements are
- Question: To settle a dispute between a landowner and a mining operation, a state agency has appointed Joe to mediate. As a mediator, Joe will
- Question: A “bargaining zone” is
- Question: In negotiation, a goal that deals with an outcome that relates to how well people involved in the negotiation are able to work with each other afterwards is called a
- Question: What is the difference between the number of available alternatives in integrative negotiation and those in distributive negotiation?
- Question: Kyie leads the negotiations for his company. He focuses on the best alternative to a negotiated agreement when conducting negotiations. Which foundation for gaining integrative agreements is he focused on?
- Question: What is a difference between the goals in distributive negotiation and integrative negotiation?
- Question: After a long week of back and forth, Rob and Sandy are tired of negotiating with each other. They both have long flights back home, yet they are resolved to leaving with an agreement. They decide to each give up something to end the meeting and get on the road. Rob and Sandy are engaging in
- Question: Gerome and Louise are negotiating with a supplier that has a reputation for overpromising and under delivering. George and Louise’s company has a reputation of being late with payments.
- Question: To ensure the proper information is shared between the two negotiating parties, both sides will need to ask
- Question: Which of the following requires an analytical, rational problem-solving approach?
- Question: Zach was given the opportunity to make a major decision for his company. He is currently gathering information and trying to figure out what the intended outcome is for his decision. This is an example of
- Question: In explaining the company’s decision to significantly increase prices for some customers, Netflix executives said that they did so because they could. This suggests that the company had compiled significant data when making the decision. However, they did not anticipate the very public backlash. Executives could have improved their decision to raise prices by relying more on
- Rashida is hiring an assistant. The salary is not much, but neither are the demands of the job. She has received sixty resumes for the position. She does not have time to interview all of them, so she chooses to hire a candidate recommended by a respected co-worker who is a good fit. What kind of decision has Rashida made?
- Question: Wayne is trying to decide which jobs he should apply for. He has made a list of his qualifications, his likes and dislikes, and his preferred fringe benefits. He also has access to several career opportunity sites online and a job placement service. What is the BEST step for Wayne to engage in next? Why?
- Question: Pierre, an outside consultant, recommends that his customers break a problem into smaller components. This is a sign that Pierre is a(n)
- Question: What is the difference between optimizing decisions and satisficing decisions?
- Question: Alison is overwhelmed with a remodeling project. She wants to be involved in deciding what the final results will look like, but she is not interested in helping to make decisions regarding all of the minor details. Which question on decision making should Alison ask herself in this situation, and why?
- Question: Which of the following is one way that behavioral and classical decision models are distinct?
- Question: In the classical decision model, rational people act in a world of
- Question: Andrew is a star who has risen quickly through the ranks and is now the youngest executive at the company. In earlier positions, Andrew made decisions having most of the facts and knowing all the alternatives. In his new role he is finding that this is no longer the case. To be a successful executive, he will need to
- Question: A company’s executives decided to increase their prices for all customers after systematically thinking through the consequences. The one consequence they did not expect was the public’s outraged reaction. How could the executives have improved their decision-making process and avoided the public relations calamity they faced?
- Question: Winnie is a manager of a team that has developed a mobile phone app for a restaurant chain. She and her team used the classical model for decision making to make the app function correctly.
- Question: Winnie now wants to make sure that the new app will be well-received and is not too difficult to use. What should Winnie do next?
- Question: Jessica has been working for a wedding planner company for the past six months, and she was just given her first wedding as the primary coordinator. She is beginning to feel overwhelmed by all the details and decisions that need to be made. Which is the BEST question on decision making for Jessica to ask herself in this situation? Why?
- Question: A team that approaches problems in a rational and analytical fashion is using
- Question: Choose your answer here:
- Question: In the behavioral decision model, what is a relationship between people’s actions and their perceptions?
- Question: Which decision model is a person or team who makes decisions in a logical, step-by-step fashion using?
