1. Question: All of the following are advantages of functional departmentation EXCEPT:
2. Question: Allison, a long-time employee at AIM Corporation is helping William, a new employee; learn the culture of the organization. Allison is using the process.
3. Question: Which of the following statements is NOT accurate with respect to organizational myths?
4. Question: Organizations are encouraged to develop a dominant and coherent set of . Although every member may not agree with them, all members will know they are important.
5. Question: All of the following are disadvantages of divisional departmentation EXCEPT:
6. Question: deals with questions such as: What is the real mission? How do we contribute? What are our goals? How do we reach our goals? What external forces are important? How do we measure results? What do we do if specific targets are not met? How do we tell others how good we are? When do we quit?
7. Question: methods of coordination produce synergy by promoting dialogue, discussion, innovation, creativity, and learning, both within and across organizational units.
8. Question: The type of bureaucracy emphasizes vertical specialization and control with impersonal coordination and a heavy reliance on standardization, formalization, rules, policies, and procedures.
9. Question: The process of managing career goals and individual capabilities with opportunities for their fulfillment is called .
10. Question: All of the following are covered by the Equal Employment Opportunity (EEO) Act EXCEPT:
11. Question: In the context of performance appraisal dimensions and standards, the goal of meeting product specification standards is an example of a(n) .
12. Question: What is the second most important step in the control process?
13. Question: Executives, managers, and supervisors are hierarchically connected through the , which is a listing of who reports to whom up and down the firm.
14. Question: ___ are embellished heroic accounts of accomplishments, especially regarding the founding of an organization.
15. Question: Jason works as a social worker at a local hospital. He loves his job and derives great satisfaction from feeling as though he has helped others and made a difference in the community. Jason is motivated by rewards.
16. Question: In the context of the three important levels of cultural analysis in organizations, the level referred to as can play a critical part in linking people together and can provide a powerful motivational mechanism for members of the culture.
17. Question: ___ rewards employees based on the entire organization’s performance.
18. Question: A configuration involving one or two ways of specializing individuals and units is called a(n):
19. Question: Which step in the innovation process focuses on establishing an idea’s potential value and application?
20. Question: Which type of technology is provided by banks that link creditors and depositors and store money and information to facilitate such exchanges?
21. Question: The process of measuring performance and taking action to ensure desired results are a part of the management function of
22. Question: Which of these represents a benefit that an organization gets by using independent contractors?
23. Question:      is the set of mechanisms used to keep actions or outputs within predetermined limits.
24. Question:      deals with questions such as: What is our unique identity? How do we view the world? Who is a member? How do we allocate power, status, and authority? How do we communicate? What is the basis for friendship?
25. Question: A comprehensive approach to performance appraisal that uses the evaluations of bosses, peers, and subordinates as well as self-ratings, customer ratings, and ratings of others outside the work unit is known as a(n) .
26. Question: Which of the following statements inaccurately describe environment richness?
27. Question: Which of these is called a process when companies try to attract a qualified pool of applicants?
28. Question: _____ units are work groups that conduct the major business of the organization.
29. Question: Often the management philosophy at the top is too .
30. Question: Which one of the following statements about decentralization is NOT accurate?
31. Question: Controls that focus on desired targets and allow managers to use their own methods for reaching defined targets are called controls.
32. Question: Although research supports the logic and theoretical benefits of merit pay, it also indicates that
33. Question: Which of the following is NOT true of labor unions?
34. Question: In future years, age discrimination is predicted to .
35. Question: Which type of technology is provided by banks that link creditors and depositors and store money and information to facilitate such exchanges?
36. Question: Two common classifications of operations technology that have received considerable attention are classification and classification.
37. Question: A research and development laboratory is an example of which type of technology?
38. Question: A performance appraisal method that uses a log of the employee’s effective and ineffective job behaviors is called a .
39. Question: Tony is a manager at Tone Corporation. As a manager he can modify the of culture, such as the language, stories, rites, rituals, and sagas.
40. Question: Which step in the innovation process focuses on producing and marketing a new product or service, or on implementing a new approach to operations?
41. Question: The owners, suppliers, distributors, government agencies, and competitors with which an organization must interact to grow and survive constitute its environment.
42. Question: Which of the following is NOT one of the steps in Taylor Cox’s five-step program for developing the multicultural organization?
43. Question: Which statement regarding comparative methods of performance appraisal is incorrect?
44. Question: Organizations with possess a broadly and deeply shared value system that can provide a strong corporate identity, enhance collective commitment, provide a stable social system, and reduce the need for formal and bureaucratic controls.
45. Question: Accenture and Booz Allen Hamilton offer suggestions for attracting and retaining talented working mothers. These include all of the following EXCEPT:

Further Q&A

1. Question: ___ deals with questions such as: What is our unique identity? How do we view the world? Who is a member? How do we allocate power, status, and authority? How do we communicate? What is the basis for friendship?
2. Question: The process of measuring performance and taking action to ensure desired results are a part of the management function of controlling.
3. Question: In the context of performance appraisal dimensions and standards, the goal of meeting product specification standards is an example of a(n) .
4. Question: What is the second most important step in the control process?
5. Question: When Cynthia lumps everyone together around the average, or middle, category; this gives the impression that there are no very good or very poor performers on the dimensions being rated, which of these errors has occurred?
6. Question: It is common for Japanese workers and managers to start their workdays together with group exercises and singing of the "company song." Together, the exercises and songs form a .
7. Question: Which of the following is NOT one of the steps in Taylor Cox's five-step program for developing the multicultural organization?
8. Question: The organization should break the linkage between naturally occurring group identity and the identity of the firm.
9. Question: Controls that focus on desired targets and allow managers to use their own methods for reaching defined targets are called controls.
10. Question: Ranking is one method of comparative performance appraisal.
11. Question: Which statement regarding comparative methods of performance appraisal is incorrect?
12. Question: Which step in the innovation process focuses on establishing an idea's potential value and application?
13. Question: All of the following are advantages of functional departmentation EXCEPT:
14. Question: Which step in the innovation process focuses on producing and marketing a new product or service, or on implementing a new approach to operations?
15. Question: Which of these was the very first bill signed by President Obama, which expanded workers' rights to sue employers on equal pay issue?